Patient Billing/Financial Responsibilities
For your convenience we accept Visa, American Express, MasterCard, Discover, Care Credit, cash, personal checks – available to established patients only with a $25 charge for any NSF checks. Financing options are available through Care Credit. Payment is due at the time service is rendered unless other arrangements have been made in advance for established patients. If you have questions regarding your account, please contact us at Fort Pierce Office Phone Number 772-464-2300. Many times, a simple telephone call will clear any misunderstandings.
Alfred J. Mora, D.D.S., L.L.C. files your insurance claims as a courtesy. We will help you to better understand your policy, but please remember it is your responsibility to know your policy coverage. Our office is a provider with most insurance companies and is a participant of PPO insurance plans. The office is not a provider for HMO/DMO insurance plans therefore patients who have this type of insurance are expected to pay for services in full at the time services are rendered. Most insurance companies will respond within four to six weeks. You are fully responsible for all fees charged by this office regardless of your insurance coverage. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance for the unpaid balance is appreciated.
It is the patient/guarantor responsibility to notify our staff of current coverage so we may obtain authorization of current dental insurance. We may ask for a copy of your insurance policy to assist in efforts to collect from your insurance carrier. We are happy to work with your carrier to maximize your benefit and directly bill them for reimbursement from your treatment. We will aggressively pursue collecting from your insurance on your behalf. If your insurance company does not pay their portion within 45 days from the date of your procedure(s) or for any unpaid charges not covered by the insurance company, it is the patient/guarantor financial responsibility to pay the outstanding invoice of unpaid charges upon notification from our office net 30 (thirty) days of invoice. Additional interest will be applied at ten percent (10%) thereafter. Any account that is sent to a collection agency will incur additional fees. These fees will be added to the amount of monies owed to Alfred J. Mora, D.D.S., L.L.C. The patient/guarantor acknowledges and accepts responsibility for payment of these fees.